Try out the Spotify Support Chatbot!
1
Start with a simple login issue query:
"I am having login issue"
2
Try the same query but with more intensity:'This will give different response because the decision tree have 2 sub-branches for each problems, 1 for when the system detects that the user is calm, another one for frustrated user
"I AM HAVING LOGIN ISSUE!"
3
Ready for some AI chat? Toggle the chat type switch at the top of the chatbot
4
Chat freely about music! Ask for recommendations, discuss artists, or share your favorite songs
5
Switch back to the decision tree chatbot mode
6
Let's try the email feature! Express your frustration three times : Easiest way is just to curse at the chatbot :D
8
Watch as an email is sent to support (demo version sends to developer)